Knowledge Center

Insights for Industrial Distributors

Strategies, tactics, and case studies to help you retain your most valuable customers and grow your business.

How AI is Transforming Customer Retention in Industrial Distribution
Industry InsightsMarch 15, 2025

How AI is Transforming Customer Retention in Industrial Distribution

Learn how industrial distributors are leveraging artificial intelligence to predict and prevent customer churn before it happens.

SJ

Sarah Johnson

Chief Data Scientist

5 Warning Signs Your Industrial Distribution Customers Are About to Churn
Customer SuccessFebruary 10, 2025

5 Warning Signs Your Industrial Distribution Customers Are About to Churn

Discover the key indicators that your customers might be considering switching to a competitor, and what you can do about it.

MC

Michael Chen

VP of Customer Success

Case Study: How One Distributor Reduced Churn by 22%
Case StudyDecember 5, 2024

Case Study: How One Distributor Reduced Churn by 22%

North American Industrial Supply implemented a data-driven approach to customer retention and saw remarkable results in just 6 months.

DR

David Rodriguez

Marketing Director

Ready to see how ChurnScout can help your business?

Get your first customer retention report for free and see which customers are at risk.